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Frequently Asked
Questions - Pain Rx
How does an online consultation
work?
1. Online consultations are a new concept in health care that utilize
the Internet to improve patient access to physician care. The patient
does not receive a traditional physical exam by the physician, but
rather completes an online questionnaire and communicates with the
physician using our secure online communication tool. Although online
consultations will never take the place of traditional medicine,
they do provide a means for patients to receive treatment for a
limited number of conditions that, in certain circumstances, may
not require a physical exam.
In developing this new Internet medium for the delivery of health
care services, our organization is committed to meeting and exceeding
current regulations. Pain
Rx.com only fills medication prescriptions from credentialed,
certified physicians that are licensed in the U.S.
We are licensed in all states in which we dispense medication, and
employ highly qualified pharmacists to provide you with the highest
standards of pharmaceutical care. All medication is obtained from
a legitimate pharmaceutical wholesaler or the manufacturer, so you
can be sure you are receiving the same quality medication you would
receive at your neighborhood drug store.
What Happens Once I Submit
My Order?
2. A US licensed physician will review the information you have
submitted and either approve or decline your request. If approved,
the physician will write the prescription and send it to the pharmacy
where it will be filled and shipped to you via FedEx priority overnight.
Your prescription will include information explaining the usage,
dose, and precautionary information for your medication. You will
also receive contact information for the pharmacist in case you
have any questions after you receive your medication.
What Are Your Privacy
& Security Policies?
3. We are dedicated to patient privacy and security. All information
furnished is legally protected under doctor-patient privilege laws.
Our on-line ordering system uses the latest in Secure Encryption
Technology. All personal and credit card information is submitted
with the highest level of security and precautions. Our system also
has safeguards in place to protect against credit card fraud. Individuals
attempting the fraudulent use of a credit card will be reported.
What are your shipping
rates and policies?
4. Once your order is approved, it will be forwarded to the pharmacy
for fulfillment. Once the pharmacy has received your prescription,
it will be filled and shipped within two business days. All orders
are shipped for Next Day delivery. Next Day Air for $19.95 (U.S.
orders only). NO P.O. BOXES
We ship on Saturday ($12.95).
Where do you deliver?
5. We deliver prescriptions to all 50 US States except Nevada or
Missouri.
What is your cancellation
policy?
6. You may cancel your order before the physician approves it by
calling 1.800.675.4121
.
If the order has not yet been approved by the physician, we will
cancel your order. You cannot cancel an order once the physician
has approved it.
No refunds or exchanges of prescription medications due
to Federal Law.
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